What the HOA Office handles
- New resident registration and orientation
- Key FOBs, gate transmitters, and pedestrian gate keys
- Resident records and account updates
- Architectural applications and Notices of Completion
- Age verification
- Compliance questions and Resident Communication Forms
- Vehicle registration and parking permits
Parking at Trilogy
Register every vehicle at your home with the HOA Office. Bring your current driver’s license, your vehicle registration, and the vehicle itself, and we’ll issue your parking permit.
Vehicles belong in your garage. Beyond that, how many vehicles may sit in your driveway depends on your village.
| Village | Vehicles allowed in the driveway |
|---|---|
| Village 1 | 1 |
| Oakmont | 2 |
| Riviera | 1 |
| Olympic | 1 |
| Saddle Rock | 1 |
| Eagle Point | 1 |
Boats, RVs, and trailers may be parked in front of your home for up to 48 hours, for loading and unloading only, with a free 48-Hour Pass from the Welcome Center or the HOA Office. Display the pass where it can be seen. These vehicles aren’t permitted in the Vista Club or Delta Club lots.
Changing something outside of your home
Any change to the outside of your home — front yard, side yard, or back yard — needs approval from your village’s Architectural Review Committee before the work begins.
- Fill out an architectural applicationInclude as much detail as you can: mark the location on your plot map, list the materials, and give the dimensions. Applications short on detail are the most common reason for a delay. Click here for the architectural application.
- Submit it to the HOA OfficeElectronically, by mail to 990 Summerset Drive, in the Delta Club drop box or feel free to drop it off in-person at the HOA Office — at least three days before your village’s committee meets.
- Wait for approvalCommittees meet every two weeks. You’re welcome to attend your village’s meeting, and it’s worth doing if your project is unusual — the committee can ask you questions on the spot rather than sending the application back. Click here for the architectural review committee schedule for each village.
- Do the workOnly after your application is approved.
- Turn in a Notice of CompletionThis closes out your project in our records. It’s easy to forget, and it matters later when you sell.
How compliance works
Our staff drives the community several times a week, checking that homes and yards match the CC&Rs and your village handbook. The goal is a community that looks cared for — not to catch anyone out.
- A courtesy noticeIf something’s out of compliance, you’ll receive a letter explaining the issue and how long you have to sort it out. The timeframe depends on what’s involved.
- A follow-up letterIf it hasn’t been resolved, a second notice follows.
- A hearingOnly after two notices. Most matters never reach this point.
Resident Communication Forms
Use a Resident Communication Form to raise something you’ve noticed in the neighborhood — or to tell us a staff member did a great job. We read every one.
Forms are available online and in the Delta Club. If you’re reporting a rules concern, your report stays confidential unless a hearing becomes necessary.